A member of staff working at a laptop

About RIA

The secretariat, and who to contact about what

The staff who run the Institute day to day, listed by function so you can reach the right person first time.

Functions

Registration and licensingApplications, the register, annual licence renewal and certificates of good standing. Call RIA Information Central on +250 788 753 224 or write to architectsofrwanda@gmail.com.
Finance and paymentsInvoices, bank deposits to the Institute's Access Bank accounts, cheques and receipts. To arrange cheque collection, call +250 785 251 983.
CPD and eventsSeminars, the annual general meeting, examination sessions and attendance records that count towards renewal.
Complaints, communications and mediaComplaints against members, reports of unregistered practice, and press enquiries. Write to architectsofrwanda@gmail.com.
A planning and building site

One person, several hats

Where a function is shared

Where a function is held by one person, say so. A small secretariat is not a weakness, but a member who does not know that the registration officer is also the events officer will misread a delay.